FAQ

Solarbee is an advanced and secure cryptocurrency exchange service platform that caters to individuals across Europe, providing them with a convenient and reliable means to exchange fiat currency for various cryptocurrencies and vice versa. With its robust infrastructure and user-friendly interface, Solarbee enables seamless transactions, empowering users to effortlessly convert their traditional money into digital assets using credit cards or bank transfers. As a trusted European-based platform, Solarbee prioritizes the safety and security of its users' funds, implementing stringent measures to safeguard against potential risks and ensuring a seamless and trustworthy experience. Whether individuals are looking to enter the world of cryptocurrencies or seasoned traders seeking efficient ways to exchange their digital assets, Solarbee offers a comprehensive solution that empowers users to securely navigate the exciting realm of crypto finance.

The process typically involves the following steps:
Account Creation: Users need to create an account on the cryptocurrency exchange platform. This may involve providing personal information and completing a verification process to ensure compliance with regulatory requirements.
Wallet Setup: Once the account is created, users are assigned a digital wallet associated with their account. The wallet is used to store the cryptocurrencies that users deposit or receive on the platform.
Deposit Funds: Users can deposit funds into their exchange account by linking a bank account or credit card, or by transferring cryptocurrencies from an external wallet. These funds will be available for trading on the platform.
Placing Orders: Users can place buy or sell orders for the desired cryptocurrencies on the exchange platform. They specify the amount and price at which they are willing to buy or sell. The platform matches buyers and sellers based on these orders.
Order Matching: The exchange platform matches buy and sell orders from different users. When the price and quantity of a buy order match the price and quantity of a sell order, a transaction occurs. This is known as an order match.
Execution and Settlement: Once an order match occurs, the exchange platform executes the transaction, transferring the respective cryptocurrencies from the seller's wallet to the buyer's wallet. The transaction is recorded on the blockchain, ensuring transparency and immutability.
Withdrawal: Users can withdraw their cryptocurrencies or fiat currency from the exchange platform to their external wallets or bank accounts. Withdrawal options and processes vary across different platforms.
It's important to note that cryptocurrency exchange platforms may have different features, trading options, fees, and security measures. It's advisable to thoroughly research and choose a reputable and reliable platform that aligns with your

Solarbee prioritizes the utmost security and confidentiality of its clients' sensitive information. The platform ensures that passwords, private keys, and PINs are never revealed or shared with any third parties or Solarbee employees. To maintain the highest security standards, Solarbee has implemented a robust security infrastructure designed by industry-leading professionals.
The company's security structure is meticulously crafted to provide clients with a secure and protected environment for their cryptocurrency transactions. Stringent measures are in place to safeguard against unauthorized access and potential breaches. These measures include state-of-the-art encryption technologies, advanced firewalls, and intrusion detection systems.
Solarbee is committed to maintaining the privacy and confidentiality of its clients' data. The platform strictly adheres to privacy regulations and employs rigorous procedures to ensure that personal information is handled securely. Client trust is of utmost importance, and Solarbee strives to create a transparent and trustworthy ecosystem for its users.
By employing a comprehensive security framework, Solarbee aims to mitigate risks and provide clients with peace of mind while conducting their cryptocurrency transactions. The platform's continuous efforts to maintain the highest security standards demonstrate its unwavering commitment to protecting client assets and information.
 

Solarbee offers a range of customer support options to assist users in case they require assistance. These options typically include a dedicated support team that can be reached via email, live chat, or a ticketing system. Users can contact the support team to address any inquiries, technical issues, or general assistance related to their accounts, transactions, or platform functionalities. The support team strives to provide prompt and helpful responses to ensure a smooth user experience and resolve any concerns that may arise.

Creating an account on the Solarbee exchange platform is a straightforward process. Here's a simplified explanation of the steps involved:
Sign up on the Solarbee exchange platform to register your account.
Once your account is created, select the "Verify" option.
Complete the verification form by providing the required personal information and uploading the necessary documents.
Your verification request will be reviewed, and you'll receive an email notification once it's approved.
Solarbee strives to process verification requests as quickly as possible, ensuring a prompt response to users.
Please note that personal accounts on Solarbee are designed for non-commercial use only. This means that all transfers involving this account type must be conducted using a bank account registered under the Account Owner's name.
 

The processing time for a cryptocurrency transaction can vary but typically ranges from a few minutes to a few hours, depending on network congestion, confirmation requirements, transaction fees, and the specific cryptocurrency being used.

The time it takes for an account to be verified on a cryptocurrency exchange platform can vary. However, the verification process typically ranges from a few hours to a few business days.